In an effort to orient patients around the Mayo Clinic campus in Rochester, Minnesota, we have produced a Patient Video Guide series. The host, Vivien Williams, will introduce us below.
Arriving at Minneapolis-St. Paul (MSP) International Airport
Many of our patients travel by air to MSP and then drive or ride by taxi or shuttle to Rochester. Vivien shows what to expect and how to navigate to find ground transportation options.
Arriving at Rochester (RST) International Airport
Many Mayo Clinic patients fly directly into Rochester, connecting through Minneapolis, Detroit or Chicago. Here’s what you can expect when you arrive:
Patients may be driving here from all over the country. This video goes through the different parking options on the downtown Minnesota campus for these patients.
Entering the Gonda Building
In this video, Vivien orients you to the Gonda Building, taking you from the main patient entrance to the Information desk and Registration, as well as other first-floor amenities.
The Mayo Building
Vivien provides a first-floor tour of the Mayo Building, including Heritage Hall, which provides interesting exhibits on the history of Mayo Clinic. This tour also touches on the International Center and concierge desk. The Mayo Building is connected to the Gonda Building, which also is connected directly to Rochester Methodist Hospital, so you can move throughout the downtown campus without having to go outside.
For those interested in more in-depth history of Mayo Clinic, Vivien explains the options for guided or self-guided tours.
The Subway and Patient Cafeteria
The subway on the downtown Mayo Clinic campus doesn’t involve motorized vehicles, as Vivien explains. It does, however, provide a way for patients and families to navigate the downtown campus, and it also has many helpful amenities, including a patient cafeteria. Further down the hall is the Patient Education Center.
Hilton Desk C
Many patients will need their blood drawn at some point during their visit. In this video, Vivien takes us to the most common outpatient blood draw at Mayo Clinic: Hilton Desk C.
The Blood Donor Center
Do you want to save lives by donating blood? Vivien shows us where to go to donate blood at Mayo Clinic and explains the simple process it entails.
Rochester Methodist Hospital
Rochester Methodist Hospital is one of two Mayo Clinic hospitals in Rochester. In this video, Vivien orients viewers to the different hallways upon entrance, pointing out the admissions desk, the patient and visitor cafeteria, and the pharmacy.
The Patient Shuttle
Some of Mayo Clinic’s services are provided at Saint Marys Hospital, with is about 0.8 miles from the downtown campus. If you have a need to get to Saint Marys (or to the Ronald McDonald House or Gift of Life Transplant House), Vivien shows where you can catch a ride on the patient shuttle.
Coming to Saint Marys Hospital
Saint Marys Hospital is one of two hospitals in Rochester that are part of Mayo Clinic. In this video, Vivien takes you from parking to registration to the hospital’s beautiful chapel.
Department of Neurology
In this video, Vivien orients you with the Department of Neurology. She discusses the check-in process and how your appointment will be conducted during your visit.
Orthodontics at Mayo Clinic
This video offers an overview of the orthodontic section of Dental Specialities at Mayo Clinic. Come for your free initial consultation soon!
Being away from home for medical care can be an uncertain time filled with questions. Our expert Concierge Services team is here to help by providing information and guidance with travel, lodging, tourism and community resources. We hope to make your Mayo Clinic visit as worry-free and enjoyable as possible.